Please make sure the following requirements are met:
Visit your CyberGhost VPN online account and login with your Premium Username and Password
Click on 'My Devices' and in the 'Add a new device' section > click 'Others'.
At the new screen, in the 'Server configuration' tab, the desired parameters can be configured. For the purpose of setting PPTP for your device, choose 'PPTP' from the Protocol drop down menu. Your desired country and server group, as described below, need to be defined too:
Also type in a Device name to assign to your device, then configure the parameters for the new device.
- Protocol: please choose PPTP
- Country: Since native protocol connections may only be used with exactly one server you now have to choose the country you want to surf from; the server to be used in this country will be chosen by CyberGhost automatically.
- Server group: Choose the server group and the OpenVPN protocol (UDP or TCP) you want to use:
UDP allows higher speed than the TCP version, but can result in broken downloads in some cases. This is the default setting.
TCP allows more stable connections than the UDP version, but is a bit slower. Choose this version, if you have recurrent connection issues such as sudden disconnections.
After setting up your preferred settings, save them with 'Save and download configuration'.
Access the configuration data for the PPTP protocol. FYI: The Point To Point Tunneling Protocol is widely available and uses PAP/CHAP for authentication, but because of possible implementation deficits in key management it can't be considered completely safe anymore and should only be used, if none of the alternatives OpenVPN or L2TP is available.
To view the PPTP credentials that are generated for you on the configuration dashboard, press View Configuration.
Once the new page is opened, your connection credentials are generated for you but make note of the following information, you will need them to configure your device.
Please note down the following data sets:
- Server group: This is the server address of the country you want to surf from, e.g. '1234-ro.cg-dialup.net'. The address includes encrypted information about your plan, the server group chosen and the domain name; the protocol to be used will be detected automatically when connecting to CyberGhost. If you want to connect to different locations, you need to adjust the target destination according to a different country and note down that 2nd, 3rd, 4th ... address as well.
- User name: A solely for protocol usage generated user name. This is NOT your regular CyberGhost account user name.
- Password: A solely for protocol usage generated password. This is NOT your regular CyberGhost account password.
- Pre-shared key
Please see the credentials that are downloaded for you once you press 'Download configuration'.
You start your Mac OS X L2TP/IPSec configuration by first moving to 'System Preferences' and then 'Network'.
In the next window click on the '+' sign in the lower left corner.
Now, select 'VPN'.
In the list of 'Interfaces', choose the wanted VPN protocol (PPTP) as the 'VPN Type' and type in a name for your connection in the 'Service Name' field, e.g. 'VPN (PPTP)'. You might also want to choose a description, which reflects the country of the server you want to surf from and maybe even the server group in use (e.g. ‘CyberGhost PPTP RO Standard’).
Lastly, click on 'Create'.
Now mark the new entry in your list of networks on the left side and add the following details:
- Configuration: Default
- Server address: The address you noted in step 1, e. g. '1-ro.cg-dialup.net'
- User name: The user name created in step 1
- Encryption: Auto
- Identification Settings: The password you noted in step 1 (NOT your usual CyberGhost password)
Check the 'Show VPN status in the menu bar' and click on 'Apply'.
When done you now should see your new VPN connection in the menu bar of your MAC. To connect to CyberGhost either click on 'Connect' in the 'Network' window or use the respective entry in the menu bar:
Certain routers need you to activate the L2TP/IPSec protocol. How you can accomplish that task should be documented in your router's manual.