To change your username and/or password, open your account and click on “My settings” in the left side menu.
Move to 'Account Settings', click on the button 'Change' beside the element you want to change, type in your new username resp. password (this one needs to be typed twice) and confirm by clicking on 'Change' again.
Note: Please acknowledge the rules shown for creating new credentials.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: firstname.lastname@example.org
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website