Please make sure the following requirements are met:
- Mac OS
- Installed OpenVPN software, either Viscosity or Tunnelblick
- A CyberGhost account
Info: Here's how to create a CyberGhost account online
Info: Here's how to manage your CyberGhost account
- A CyberGhost subscription
Info: How to purchase or upgrade a subscription
Info for prepaid subscribers: How to enter an activation key
Visit your CyberGhost VPN online account and login with your Premium Username and Password
Click on 'My Devices' and in the 'Add a new device' section > click 'Others'.
Click Configure new device and in the new window, choose your desired protocol, in our example: OpenVPN and your preferred country and server group, as described below.
Also type in a Device name to assign to your device, then configure the parameters for the new device.
- Country: Since native protocol connections may only be used with exactly one server you now have to choose the country you want to surf from; the server to be used in this country will be chosen by CyberGhost automatically.
- Server group: Choose the server group and the OpenVPN protocol (UDP or TCP) you want to use:
UDP allows higher speed than the TCP version but can result in broken downloads in some cases. This is the default setting.
TCP allows more stable connections than the UDP version but is a bit slower. Choose this version, if you have recurrent connection issues such as sudden disconnections.
Once the desired parameters are chosen, save them with « Save Configuration »
To view the OpenVPN credentials that are generated for you on the configuration dashboard, press 'View Configuration'.
Once the new page is opened, your connection credentials are generated for you but make note of the following information:
- Server group: This is the address of the country (server) you want to be connected with, e.g. '12345-1-ca.cg-dialup.net'. Note: This address changes with every country you have chosen in the step before. The actual single server to be used will be chosen automatically by CyberGhost.
- User name: A solely for this protocol generated user name. This is NOT your regular CyberGhost account user name, it's used only to authenticate with our servers via Manual Configurations.
- Password (you need to check the "Show Password" option in order to see it): A solely for protocol usage generated password. This is NOT your regular CyberGhost account Password, it's used only to authenticate with our servers via Manual Configurations.
- Pre-Shared Key
Please download the configuration file. For that please click on 'Download configuration' and download the config file to your computer (it's recommended that you create a special folder for the config, somewhere accessible like your Desktop and Extract/Copy the contents of the .zip file there).
Now, the saved config is a ZIP file, which contains the following single files:
- ca.crt: This is the certificate of the certification authority
- client.crt: This is the user certification file
- client.key: This is your private key file
- openvpn.ovpn: This is your OpenVPN configuration file
If you need to change the country you connect to, you must re-configure the location to use in your account management and download the new zipped config file.
All included files will automatically be unzipped and copied into a sub-folder (usually 'CyberGhost') of your download folder.
Now download and install 'Tunnelblick' to establish OpenVPN on your Mac OS X platform. Tunnelblick is an open-source graphic user interface for OpenVPN, allowing control of OpenVPN clients and consists of all necessary binaries and drivers. You can find it here: Tunnelblick.
Click on 'Tunnelblick Stable Release', choose the version that fits your system, and download. It might happen, your Mac OS X is not supported by a stable Tunnelblick version. In that case, go for a 'Tunnelblick Beta Release'.
Download the DMG file and double-click on the file. For installation drag the left icon (Tunnelblick) in your program folder (Applications).
Rename the automatically created folder with your downloaded configuration files to ''CyberGhost.tblk' and double click on it to load the configuration.
If you want to surf from different countries, rename the folder with your downloaded configuration files to e.g. 'CG_RO_NoSpy.tblk'. Choose then a different location and a different server group (if available) in your account management and download the next zipped configuration file.
For two different countries you need for example do the following steps:
- Specify device, protocol and operating system
- Choose a country, e.g. USA
- Download the zipped configuration file with certificates, key and OpenVPN configuration file, it will be extracted automatically in a sub-folder in your download folder
- Rename the folder to 'CG_USA.tblk'
- Load the configuration by double clicking on the 'CG_USA.tblk' folder
- Choose the next country, e.g. Germany
- Download the next zipped configuration file
- Rename the folder to 'CG_DE.tblk'
- Load the configuration by double clicking on the 'CG_DE.tblk' folder.
- etc. ...
Depending on your version, you may be asked whether or not to set Tunnelblick to check that the apparent public IP address of your computer changes when you connect to a VPN. Click on either button, according to your preference.
From now on, when you start Tunnelblick, the Tunnelblick logo will appear in the upper right corner of your screen.
When you click on it, you can see a list of available connections. Select the desired one.
Enter your credentials which consist of 1) the user name created in step 1, and 2) the password, also created in step 1. DO NOT use your regular CyberGhost user name and password, which you use to login in the client and your account management!
Click on 'OK'.
You are now connected to CyberGhost VPN.
If you encounter problems or are still not sure how to setup Tunnelblick, the following links might be of some help:
Tunnelblick does not work on all systems with a CyberGhost configuration file. If that is the case with you, please use a L2TP or other supported protocol connection or the software 'Viscosity' as a replacement for Tunnelblick. 'Viscosity' is another OpenVPN client for Mac OS X (and Windows), but no Freeware (around $9.00). You can download a 30 days trial version from its maker's homepage, where you will also find a sufficient How To. Please note that we can't answer questions regarding Viscosity or Tunnelblick or can help you out with support for these software products.
And, not to forget, CyberGhost also provides you with a highly sophisticated Mac client, which can be downloaded and used cost free: https://www.cyberghostvpn.com/en_us/download/mac.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: firstname.lastname@example.org
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website