How to upgrade from trial to a Premium subscription for Windows

Once your trial time frame has come to an end, you need a CyberGhost subscription to continue using CyberGhost. To purchase one please click on 'Upgrade now'.

Your order takes place on our website in a browser window, where you first decide for the payment interval (e. g. monthly or yearly).

Now decide for a payment method.

Click on 'Continue to payment' and enter your payment details. Payment will be processed by a third-party service to avoid privacy breaches based on common databases. Click on 'Complete your purchase'.

All personal data such as credit card number, PayPal account, names, etc. will stay private with the payment provider and never be submitted to third parties, not even CyberGhost itself.

Please check your details before proceeding and acknowledge that you buy a subscription with recurring payment cycles.

Special conditions (e. g. half the price) are only valid for the first payment, while the next payment will reflect the regular subscription price.

After the payment process ended successfully you will receive a confirmation and your credentials to use your subscription with CyberGhost:

• User name: A temporary user name to log in to the client and your online account management.
• Password: A temporary password to login to the client and your online account management.
• Reference number: Your cleverbridge purchase number. Please always submit this number, if you have questions regarding your purchase such as asking for a refund or an account recovery.
• Recovery token: This token can be used to quickly recover the account after the loss of your temporary credentials.

It is recommended to save the data in a file on your computer by clicking on 'Save& Download PUK'. Just to make sure, the same data will also be sent to you as a backup copy in an email to the address provided. 

You can change your temporary credentials at any time in your account management. It is strongly recommended to do so, just in case your automatically generated credentials got compromised at a certain point in time. Please see here how to do it.

How to use your subscription

After purchase, the system immediately activates the subscription on your account. There is no license key required!

In case your client's subscription status doesn't get updated immediately, please close your client and start the program again.