You can open your account and settings page via the gear symbol on the upper right part of the main CyberGhost window:
Here you can quickly access your account details, such as user name, email address, plan, and runtime. You can also logout from the current account and login to a different one, or open your online account management in a browser window.
- Username : Shows the current active account name, for trial version users it's the mail address used when registering. You can change your user name at any time in your online account management.
- Email : Your email address as entered when registering, resp. your email address as entered in your online account management. This address might come in handy if you ever need to restore your account, e. g. after a loss of credentials.
- Plan : Your current type of subscription.
- Number of devices : Amount of active devices. Depending on your subscription you can use your plan with different numbers of devices at the same time. To remove or add a device, please visit your online account management.
- Renews on : The date your current subscription starts a new period.
- Manage my account : Loads the online account management page into your default browser. Account management might be necessary to e. g. activate or deactivate a device slot.
- Log-out : Here you log out from the current active account. The app switches to the start page, where you can log-in again.
Settings for the CyberGhost Windows app are divided into general and connection settings:
The 'General' section allows you to modify the basic behavior of the application:
- Language : Specify here the app language (application needs to be restarted in order to apply the changes).
- Appearance : Here you can choose between a Light or a Dark theme.
- Automatic Kill-Switch : A feature that automatically blocks all internet traffic if a connectivity issue has been detected.
- Submit anonymous usage data : Will send Non-personal data that helps us improve our app.
- Reset Settings : Resets all settings to default values.
In the 'Connection' settings page you find the following options:
- VPN protocol : Choose between the VPN protocol to be used. In general, all secure protocols running under Windows are available, which are at the moment OpenVPN, and IKEv2. IKEv2 is a native Windows program and provided by Microsoft, while OpenVPN is free software (under GNU GPL) and is provided by OpenVPN Technologies, Inc. If set to 'Auto' the client will activate IKEv2 (all Windows versions beginning with Windows 7). In case no successful connection can be established the client will switch to OpenVPN.
- Use TCP instead of UDP (available for OpenVPN only) : By default, CyberGhost uses for its connections UDP, which allows higher speed due to its less restrictive data checking procedures. The downside: Downloads can be suddenly interrupted or corrupted and packages can get lost, e.g. when playing online games. TCP stands for more stable connections, but lower speed due to more precise data checking. Please activate this option, if your Internet connection suffers from unstable traffic or if a provider blocks or slows down UDP connections. Note: This option is only effective if using the OpenVPN protocol, which allows both different connection variations.
- Use random port to connect (available for OpenVPN only) : This option allows CyberGhost to establish its connections through a randomly chosen port (which will be changed with each new connection), instead of a fixed port that makes it easy for providers to slow down or block CyberGhost connections. The used port range can be changed anytime if needed. All ports are secured internally by Firewall rules. Note: This option is only effective if using the OpenVPN protocol.
- DNS Leak protection : Activated, this option forces your system to use the CyberGhost Domain Name Server (DNS) instead those of your Internet provider. (A DNS takes care of the correct access to an address. For example, if you enter 'www.cyberghostvpn.com' in your browser, he sends your wish to a DNS, which translates the address into numbers. Only then the connection can be established. This also means that a DNS has complete control over the accessibility of each web address and therefore is the perfect tool for censors. When using the CyberGhost DNS servers you avoid this kind of manipulation.)
- Disable IPv6 connections when NOT connected to the VPN : To avoid data leaks provoked by IPv6 traffic running outside the safe VPN tunnel, when using a WebRTC leak vulnerable browser, activate this option. It blocks all IPv6 traffic on the network card and allows only IPv4 traffic.
- Repair virtual network card : If you experience driver problems (e.g. after installing a different VPN) use this function to repair the original drivers installed by CyberGhost.