As you may have heard, starting with April 22nd, our Smart DNS settings will be upgraded to improve the overall quality and speed. The old settings will still work up until the 5th of May , so, until then, make sure to simply replace the old Smart DNS settings with the new ones.
How to generate new Smart DNS settings:
Log in to your CyberGhost account from here and follow the tutorial example presented below:
1. Expand the CyberGhost account options
2. Select Smart DNS
3. On the right side, you will see your real IP displayed and the option to activate it so that the DNS settings can be generated.
4. Once the IP is activated, the highlighted fields will be populated with unique DNS addresses that you can use to replace the old ones from your devices. Each DNS address corresponding to a specific streaming service that is listed.
Note: You can only set only one DNS address at a time.
For more information on how to configure DNS settings on specific devices, you can visit our article from here.
For any additional information or concerns - it is best to approach the Support Department:
via e-mail: firstname.lastname@example.org
via on-line request: https://support.cyberghostvpn.com/hc/en-us/requests/new
via 24/7 Live! Chat Sessions on our website