As a global leading anonymizing service provider, CyberGhost VPN is committed to protecting digital privacy.
True to the company's mission to protect digital privacy, CyberGhost VPN decided to publish a Transparency Report. In it, we’ll detail only the number of the requests to disclose individual users' personal data we received since our founding in 2011 up to 2014.
Authorities, companies, and individuals made these requests in relation to suspected offenses carried out through CyberGhost VPN. Due to our No Logs policy we have no user data and no activity records. We’re not able to provide any data to those who request it.Since CyberGhost VPN does not keep any records, the report does not list additional procedures following the requests. A review of the legality of the requests has not taken place either.
Most requests we receive to disclose user data are usually related to various copyright offenses. We receive far fewer requests pertaining to malicious activity on our servers such as email spamming. Even fewer inquiries are police requests, and come in relation to various alleged crimes.
We receive requests from lawyers, law enforcement authorities, web content providers, data centers, and individuals. They’re accompanied by information detailing copyright infringement issues, criminal investigations, spam emails, cyber attacks, and malicious hacking attempts.For a better overview, we’re grouping all requests into 3 different categories.
Digital Millennium Copyright Act (DMCA) complaints pertain to copyright infringement issues. We receive this type of request when someone illegally distributes copyrighted material using our service.
Malware activity flags signal when someone receives spam emails or is the target of a cyber attack coming from a CyberGhost VPN IP address.
Police requests ask for user data that could aid in a criminal investigation. Law enforcement agencies normally request activity logs and personally identifiable information.
|Code du pays||Nom du pays||Nombre de DMCAs||Nombre de demandes de la police||Nombre d’activités malveillantes|
We first published our Transparency Report back in 2011, and since then it’s become a tradition for us. We’ve published yearly editions, and made them available for everyone to download and read. You can find out more details on our dedicated page.
In 2019, we decided to push for more transparency, and publish quarterly editions besides the yearly report. You can read the latest edition on the Privacy Hub.
Contact us at firstname.lastname@example.org, and we’ll gladly get back to you.