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5

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6 raisons possibles d"une déconnexion VPN

Votre VPN pourrait déconnecter votre connexion pour plusieurs raisons. Les raisons les plus courantes incluent l'utilisation d'un VPN dont les serveurs sont saturés, un problème lié à votre connexion internet, ou un problème avec vos paramètres. Découvrons les problèmes régulièrement rencontrés.

Emplacement de serveur CyberGhost VPN

1. Défaillance ou saturation du réseau et/ou du serveur

De nombreux VPN offrent une sélection limitée de serveurs, ce qui contraint les utilisateurs à composer avec des serveurs surchargés et lents. Ces serveurs engorgés peuvent ralentir votre connexion voire même vous déconnecter du VPN. Heureusement, CyberGhost VPN dispose de serveurs répartis dans 100 pays à travers le monde. Vous n'aurez donc plus à vous soucier des serveurs surchargés !

2. Connexion Internet instable / Signal Wi-Fi faible

Il est possible que votre VPN cesse de fonctionner en raison de problèmes de connexion Internet ou d’un faible signal Wi-Fi. Tentez de vous connecter plus près de votre routeur ou sur un autre appareil pour vérifier si votre connexion s’améliore.

3. Paramètres du pare-feu et/ou du routeur

Si les deux premières suggestions ne vous aident pas, jetez un oeil à vos paramètres. Avez-vous effectué des changements au niveau de vos paramètres réseau ? Si oui, il se pourrait que votre pare-feu ou que votre routeur soient responsables de la déconnexion VPN. Pensez à configurer CyberGhost VPN sur votre routeur et étendez votre protection VPN à l’ensemble de votre réseau.

4. Interférences des FAI

Le streaming ou le torrenting consomme beaucoup de données. C’est pourquoi les FAI peuvent parfois limiter votre connexion. Sans VPN, ces derniers peuvent détecter votre activité et vous restreindre. CyberGhost VPN est doté d’un chiffrement AES 256 bit pour créer un tunnel sécurisé pour vos données. Votre FAI ne pourra donc plus voir votre activité !

Protection CyberGhost VPN
Serveurs CyberGhost VPN

5. Mise à jour de l'ordinateur

Vous avez des soucis de connexion suite à une mise à jour de votre ordinateur ? Essayez de redémarrer votre ordinateur pour vérifier la nouvelle installation logicielle. Il est possible que le VPN ne prenne pas en charge la dernière version de votre système d'exploitation. CyberGhost VPN est régulièrement mis à jour et il est compatible avec la plupart des versions OS. N’hésitez pas à contacter nos équipes techniques en cas de problème.

6. Changement de serveurs VPN

Lorsque vous changez de serveur, il est possible que certains VPN ont du mal à se déconnecter ou à établir une connexion avec le nouveau serveur. Si toutes les autres suggestions ont échoué, essayez de changer de serveur. Vous pourriez également tenter de changer de protocole VPN, c'est-à-dire les lignes directrices de la connexion VPN. À ce titre, CyberGhost VPN met à votre disposition les 3 meilleurs protocoles du marché !

Obtenez CyberGhost VPN en toute sérénité

Vous recherchez un VPN Kill Switch ? CyberGhost VPN offre l'une des meilleures garanties 45 jours satisfait ou remboursé.

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Notre réseau de serveurs de premier ordre qui couvre 100 pays, vous garantit des débits très élevés et une bande passante illimitée. Grâce à notre connexion VPN, dites adieu à la mise en mémoire tampon, aux limitations imposées par votre FAI ou aux erreurs de proxy.

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