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6 motivos pelos quais sua VPN pode se desconectar

Sua VPN pode interromper sua conexão por muitos motivos. Os mais comuns incluem usar uma VPN com servidores superlotados, enfrentar algum problema com sua conexão à internet ou um problema com suas configurações. Vamos conferir alguns problemas comuns.

Localização dos servidores do CyberGhost VPN

1. Falha/congestão de rede e/ou servidor

Muitas VPNs oferecem uma gama limitada de servidores, o que faz com que os usuários precisem lidar com servidores lentos e superlotados que podem reduzir sua velocidade de conexão e até desconectá-lo da VPN. Felizmente, o CyberGhost VPN disponibiliza servidores em 100 países globais. Assim, você nunca mais precisará se preocupar com servidores congestionados!

2. Conexão instável à internet / Sinal Wi-Fi fraco

Sua VPN pode desconectar você porque sua conexão à internet está ruim ou há algo errado com seu sinal de Wi-Fi. Tente ficar mais próximo do seu roteador ou usar outro dispositivo para ver se sua conexão melhora.

3. Configurações do firewall e/ou roteador

Se as duas primeiras sugestões não ajudarem, verifique suas configurações. Você fez alguma alteração na rede recentemente? Nesse caso, seu firewall ou roteador pode ser o motivo da desconexão da sua VPN. Considere configurar o CyberGhost VPN em seu aplicativo roteador para proteger toda a sua rede com a segurança da VPN.

4. Interferência do provedor de internet

Fazer streaming ou baixar torrents consome muitos dados. É por isso que os provedores de internet às vezes limitam sua conexão. Sem uma VPN criptografada, eles podem detectar suas atividades e restringi-lo. O CyberGhost VPN usa criptografia AES de 256 bits para criar um túnel seguro para seus dados. Isso significa que seu provedor não poderá mais monitorar suas atividades!

Proteção do CyberGhost VPN
Servidores do CyberGhost VPN

5. Atualização de computador

Enfrentando problemas de conexão após atualizar o computador? Tente reiniciá-lo para garantir que tenha instalado o novo software. Sua VPN pode não oferecer suporte à versão mais recente do seu sistema operacional. O CyberGhost VPN é regularmente atualizado e oferece suporte a todas as principais versões de sistemas operacionais. Você pode contatar a equipe de suporte técnico do CyberGhost VPN em caso de problemas.

6. Troca de servidores VPN

Quando você troca de servidor VPN, algumas VPNs têm problemas para desconectar-se ou estabelecer conexão com o novo servidor. Se nada funcionar, tente mudar de servidor. Você também pode tentar alterar seu protocolo VPN, que consiste nas diretrizes da conexão VPN. Felizmente, o CyberGhost VPN oferece três dos melhores protocolos disponíveis!

Obtenha o CyberGhost VPN sem riscos

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Perguntas frequentes

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Com uma frota de servidores em 100 países, fornecemos velocidades ultrarrápidas e largura de banda ilimitada. Use a nossa conexão VPN e não se preocupe mais com buffering, limitações impostas pelo seu provedor de internet ou erros de proxy.

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