A no-questions-asked money-back guarantee
If you aren’t 100% satisfied with CyberGhost VPN’s service for whatever reason, we have a money-back guarantee to safeguard your purchase.
Looking to buy a monthly subscription? We’ve got you covered with a 14-day money-back guarantee. Got ahold of one of our longer subscriptions? You get 45 days to put our apps to the test.
To get a refund, simply get in touch with our Support Team and inform them. That’s it. No gimmicks. No return fees. No filling in lengthy forms.
The CyberGhost VPN money-back guarantee
Our refund policy is straightforward:
- Contact us within 14 days to ask for a refund if you got a monthly subscription.
- Contact us within 45 days if you have a longer CyberGhost VPN subscription.
There are no other demands. We do not care:
- If you cancelled the recurring payment or not
- If you tried our free trial beforehand
- How often you connected to our servers
- For how long you connected to our servers
- How much bandwidth you used
- On how many devices you’ve tried CyberGhost VPN
Since we do not keep any logs of your activity, how you use CyberGhost VPN doesn’t influence our refund policy.
Ghosties whose subscriptions are billed through the App Store or iTunes must request their refund through Apple, by contacting the Apple Support Team. These subscriptions are subject to Apple’s refund policies.
Cryptocurrencies and our refund policies
We accept cryptocurrency payments for all types of subscriptions on our website.
If you don’t want your online purchases to be traced, or you’re in a place where VPN usage is frowned upon, we have your back. You can sign up for one of our plans with Bitcoin at your convenience.
Despite other practices in the eCommerce world, we do not exclude purchases made with Bitcoin from our refund policy.
Test our VPN with the money-back guarantee
With any of our subscriptions, you get full access to our features:
- Hide your IP address
- Data security over public Wi-Fi
- Unlimited streaming
- Unrestricted access to websites
- Secure torrenting at all times
- Access to over 6300 servers
- Kill switch
- DNS leak protection
- Unbreakable military-grade encryption
- Strict No logs policy
- Friendly 24/7 Customer Support
In case you’re not satisfied with our features, get in touch with our Support Team via email or live chat. They can handle your requests in English, German, French, and Romanian.
Try CyberGhost risk-free on any device
We cut no corners in protecting your online privacy and freedom. That’s why one CyberGhost VPN subscription allows you to secure up to 7 different devices at the same time.
They tried CyberGhost VPN and liked it
Choose the plan that works for you
All you need from a truly complete VPN solution
- Automatic Kill Switch
- Highest possible speed
- Unlimited bandwidth and traffic
- Access to over 6300 servers worldwide
- DNS and IP Leak Protection
- Strict No Logs Policy
- 256-bit AES Encryption
- OpenVPN, L2TP-IPsec and PPTP protocols
- Simultaneous connections on up to 7 devices
- Apps for Windows, Mac, iOS, Android, Linux, Routers
- Friendly support: chat or email
- 45-day money back guarantee
Disclaimer: Per our Terms and Conditions, using CyberGhost VPN for illegal purposes is not permitted or encouraged.