How to delete your Amazon account

Amazon is the tech giant that embodies convenience with almost every service it offers.

But the tradeoff? Your privacy.

Adding that to controversial business practices, antitrust charges, and poor working conditions, it’s no wonder people are turning their backs on Amazon.

If you’re ready to delete your Amazon account too, this is just the guide for you.

From a modest bookstore to an internet enterprise

Nowadays, Amazon is a staple in online shopping, but it all started in Jeff Bezos’ garage. His online bookstore exploded into a global phenomenon and became one of the world’s most valuable companies.

Realizing the market’s potential, Amazon quickly branched out, revolutionizing the way people shop in the process.

This incentivized a multi-branched expansion, prompting Amazon to develop its own tech products and services. These include:

      • AmazonFresh
      • Amazon Prime
      • Amazon Web Services (AWS)
      • Alexa
      • Appstore
      • Amazon Drive
      • Echo
      • Kindle
      • Fire tablets
      • Fire TV
      • Video
      • Kindle Store
      • Amazon Music
      • Amazon Music Unlimited
      • Amazon Digital Game Store
      • Amazon Studios
      • AmazonWireless

In addition, Amazon acquired services like Ring, Twitch, Whole Foods Market, and IMDb.

But to crush competitors and retain the title of innovator on the market, Amazon has often resorted to shady business practices.

Amazon is no stranger to controversies

Amazon has long been criticized for the poor working conditions their employees have to endure. And almost every time, an Amazon spokesperson refuted the claims, claiming it’s all done in the customers’ best interest.

However, the company is notoriously well known for its data-mining practices and privacy-invasive products.

Data mining
Amazon products collect a significant amount of user data. Location data and metadata are stored when you use their website or services. But their products also gather a huge amount of data on your browsing habits, app usage, interests, account details, and any other info they can get their hands on.
Alexa
Amazon Echo and the Alexa voice assistant have had widely publicized privacy issues. Be it the amount of data they collect or the fact that they reportedly pay employees and contractors from all over the world to listen to recordings. It looks like it’s just a matter of time until sensitive personal information is leaked through these devices.
Facial recognition
Amazon has long been criticized for selling facial recognition systems to police departments and other federal agencies. In light of the George Floyd uprising, the company announced a one-year moratorium on police use of its Rekognition facial recognition software. However, it still was of the many tech companies to lobby against the Portland facial recognition ban.
AWS
Security researchers have discovered what appears to be the first crypto-mining malware operation that contains functionality to steal AWS credentials from infected servers. The malware was used by TeamTNT, a cybercrime group that targets Docker installs.
Echo Dot Kids
An investigation into Amazon revealed that Echo Dot Kids violated the Children’s Online Privacy Protection Act (COPPA). Amazon collected sensitive personal information from children, including their voice recordings. It also collected data from kids’ viewing, reading, listening, and purchasing habits. All this information is retained indefinitely.

How to delete your Amazon account

First comes the bad news. As opposed to most online accounts, Amazon doesn’t provide a specific button to terminate your account.

But you can do so by contacting Amazon.

  1. Log into your Amazon account on their website
  2. Scroll down and choose the ‘Contact Us’ option
  3. You’ll find four main contact reasons. Choose ‘Prime or something else’
  4. Under ‘Tell us more’ select ‘Login and Security’
  5. A new scroll menu will appear. Select ‘Close my account’

From there on three options will appear. Some of them are not available in all countries. If one’s not available for you, it will be grayed out.

The options are email, phone, and chat. Choose one and get in touch with Amazon for them to delete your account.

Once your account is closed, you’ll have no way of accessing it again. You or anyone else, for that matter.

This means that you won’t be able to:

      • access your order history;
      • print a proof of purchase;
      • print an invoice.

This also affects related customer accounts. So, if you own a Kindle or have content stored in an Amazon Drive, Amazon Music, or Amazon Photos account, you’ll lose access to this content too. It’s best to download and save any files beforehand.

Closing your account also means you won’t have access to:

      • other websites using your Amazon account (Audible, accounts at international Amazon sites)
      • your customer profile (your reviews, discussion posts, customer images)
      • your account history (credit card information, order history)
      • your returns and refunds for orders
      • any remaining Amazon Gift Card funds

If you decide later that you want to start ordering from Amazon again, you’ll need to create a new account.

 

Until next time, stay safe and secure!

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