4 Types of Venmo Scams You Should Look Out For

Venmo is one of the most popular mobile payment services out there, with over 50 million users in the US. It makes splitting bills, rent, and checks easier. Plus, it’s considerably faster than traditional wire transfers.

But as with everything involving money, scammers are never too far away.

So, here are the 4 most common Venmo scams you need to look out for.

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The Venmo texting scam

This involves a trick known as smishing, aka phishing over SMS.

Phishing is the fraudulent practice of sending emails and pretending to represent a reputable company to entice you to reveal personal information, passwords, company data, credit card numbers, or other valuable details.

Scammers posing as Venmo send text messages to users saying their accounts are about to be charged, but they must log in if they want to revert it.

This type of message feels urgent, so many people take the bait. They click the link and log in to keep their money. But, as you’ve probably guessed, the link is just a front, and scammers use it to siphon your private information. Once they have your credentials, they use them to get your funds.

twitter venmo text scam screenshot

Double-checking is crucial. Don’t click the link if:

        • The domain seems suspicious.
        • It’s shortened, and you can’t see where it leads.
        • The URL has any typos.
        • You received it via unsolicited DMs, emails, or random texts.

If you fear there’s been an unauthorized charge to your Venmo account, only use the official app or website to make sure everything’s OK.

The fake sale scam

Venmo wasn’t made with businesses in mind. The app caters explicitly to personal use and transactions between friends or acquaintances.

However, since it’s so easy to use, people also rely on it to shop. But buying and selling online with Venmo mainly relies on an honor system. You need to trust that the person you’re doing business with will really send you the goods you’re promised because there is no way you can reverse the charges.

Except for commercial transactions expressly authorized by Venmo, for example, transactions with authorized merchants or business profiles, or purchases made using your Venmo Mastercard®, personal accounts may not be used to conduct business, commercial or merchant transactions with other personal accounts, which includes paying or accepting payment from other personal accounts held by users you do not personally know for goods or services (for example, concert tickets, electronic equipment, sneakers, a watch, or other merchandise).

Since Venmo does not have a chargeback system, it’s easy for scammers to pretend to sell goods or services. I reality, they have nothing to ship. As soon as they have your money, they’re really gone since Venmo has no buyer protection policies in place.

If you are a seller, you’re taking a significant risk by accepting Venmo payments. Remember, Venmo says you shouldn’t use the app for informal sales, like Craigslist or Facebook market.

The company can reverse Venmo payments you receive after they hit your account. Basically, after you get the funds, it looks as if the transaction is complete. The money appears in your Venmo account instantly, and you might even be able to use them.

So, what’s the problem?

Well, the person who paid you can file a claim with Venmo or even use a stolen credit card number to fund the payment. Eventually, the card’s legitimate owner might complain, and the payment will be canceled. And you will be left with no money, even if you already shipped the product you wanted to sell.

The money transfer

The Better Business Bureau began warning consumers about this money transfer scam more than a year ago. The money transfer scam can target any digital wallet, like Venmo, PayPal, Cash App, Apple Pay, and many others.

In this multi-step scam, evildoers connect stolen credit cards to Venmo and use them to transfer money to random people “by accident”. Then, they ask for the money back. They pray on your good intentions of being a lawful citizen and returning the money.

But before you start the transfer, they replace the stolen card details with their own. This way, the money you send reaches them.

In the meantime, the person whose credit card details were stolen will have contacted their bank. They will reverse the charges and block their credit card.

But the funds have to come from somewhere. Yes, you’ve guessed it. They’ll be pulled out of your account.

Since Venmo can’t reverse the charges, as the original credit card is now blocked, you have no real option of getting your money back.

Keep in mind that credit cards usually cover fraud costs, but many digital wallet vendors do not.

The in-person scam

Most Venmo scams occur online, but this one’s from the con artists who don’t mind hitting the streets.

In-person scams are far older than any digital scams, but it seems they just don’t die. Here’s how it goes.

Scammers approach people in public places that aren’t necessarily crowded. They spin a story about how they are in a pickle and ask you to lend them your phone to make a quick call. They can do so by just claiming that their phone just died or they forgot it at home.

After you agree, scammers pretend to make a call to someone’s who’s not picking up. Then, they suggest sending a text instead. But they’re not texting. They’re just making a quick Venmo transfer from your account.

After getting your phone back, you might go about your day and not double-check your apps. So, you’ll most likely not even be aware for some time that you were scammed.

What to do if you have been scammed

You can never be too careful when it comes to money.

Since most scammers rely on social engineering, manipulation, or deceitful tricks, it’s sometimes tough to tell you’re dealing with someone who wants to steal from you.

If you got scammed, here’s what you need to do.

  1. Report any phishing scams or Venmo employee impersonations to spoof@paypal.com.
  2. Contact support@venmo.com if you’ve suspect unauthorized access to your Venmo account or if you are locked out of your account.
  3. Contact your bank to reverse the charges if your Venmo account is linked with your credit card.
  4. Contact your local authorities and let them know you were scammed.

All in all, be mindful of the people you send money to and be cautious when selling and buying things online.

However, you should also know that Venmo isn’t exactly the pinnacle of online security.

tweet about venmo security

If the company suffers a breach or scammers steal money from your account, you’re unlikely to get your money back. As with any online wallet, you need to take some extra steps to protect your account. For starters, choose a strong and complex password and activate two-factor authentication (2FA). You can also install CyberGhost VPN to beef up your device security.

A VPN is an easy-to-use software that can hide your IP address, encrypt your connection, and protect your digital identity. Prevent outsiders from tracking all your online activity and protect your accounts from prying eyes.

How do you keep an eye out for scammers? Let me know in the comments below.

Until next time, stay safe and secure!

Leave a comment

It’s actually very complicated in this full of activity life to listen news on TV, so I only use web
for that reason, and obtain the most up-to-date news.

Reply

Stay safe and keep an eye out for fake news, Ghostie!

I got on saying they can’t credit to my account because my account isn’t a business account. Then it has a link saying to take the next action. I haven’t opened it. But the email it comes from is a Venmo email ending in @gmail.com

Reply

Hi Ran.
A Gmail address is pretty suspicious. You can forward any suspicious emails to phishing@venmo.com, and contact Venmo support for more information.
Until you confirm with Venmo’s Support Team, you shouldn’t click on any links or enter any private data.
Stay safe!

I have a buyer wanting to send an extra $300 because Venmo is making my account into a business one? I have received money from others without a problem- this sounds like a scam? thanks

Reply

Hi Bebe.
This doesn’t sound like a scam but more like a Venmo policy. Keep in mind that Venmo wasn’t designed for commercial transactions, hence why you would need a Venmo business account to receive receive payments for goods and services.
For more information, you can contact Venmo’s support team.

I have the same thing happening to right now. Supposedly the buyer has sent an additional $400 and now I’m supposed to refund him, without any money being credited to my Venmo account. I’m very skeptical. How do I know if this is legitimate

You’re right to be skeptical, Lynelle. You can check with the buyer if perhaps they credited the money to another account by mistake.

/thanks for mentioning that you need to carefully consider all sales on Venmo before proceeding. Last night I was scrolling online and I found a man who wanted me to send him money in exchange for designer products. I think it’s a scam like this, but I’ll have to ask a professional for help.

Reply

Hi, Eve
 
We’re glad the information got to you in time. Don’t forget to follow our blog for more details on the latest online scams and what you can do to stay safe.
 
Thank you for being part of the Ghostie team,

Great article.

Reply

Thanks for reading!

My email they sent stated next…
We are writing to inform you that we have detected unauthorized transactions on your Venmo account. It appears that someone has gained access to your account and made several transactions without your knowledge or consent.

As a precautionary measure, we have temporarily suspended your Venmo account to prevent further unauthorized activity. We strongly advise you to take the following steps to secure your account:

Change your Venmo account password immediately to a strong and unique password that is not used for any other accounts.
Review your transaction history and notify us immediately if you identify any other unauthorized transactions.
Review your account settings and update your security preferences to ensure the highest level of protection.
Verify Identity
We take the security of your Venmo account seriously and apologize for any inconvenience this may have caused. We appreciate your prompt attention to this matter.

Regards,

The Venmo Team

In fact: i can’t recall to even signing up to Venmo to start with,so most likely i ain’t…

Reply

Hi Tati.
The email does sound a bit alarmist. Did it feature a generic introduction like “dear Venmo customer”?
It might be best to contact Venmo support directly. This way you can rule out someone using your email address too.

I’ve gotten a text a couple of times that says Your Venmo has been locked! lol I don’t now or never have had Venmo! It has to be scammers!

Reply

That definitely sounds like scammers, Sharri. Stay safe!

Mr. Chris Twining

Posted on 25/09/2022 at 05:10

I keep getting emails from Venmo saying a new device attempted to login to my account. The emails are from venmo@venmo.com and look exactly like the ones I get when I actually try to login from a different device. That said, I would never click a link in an email but, while I can sopt a fake email a mile away, this one looks very real.

Reply

Hi Chris. Venmo will only email you from an email address ending in “venmo.com” so this might be a legitimate one. You can contact Venmo’s support team to be sure, and take steps to secure your account if you have reason to suspect someone else is logging into your account.

Maske sure that is an ‘O’ and not a zero…

VENMO <— zero

VENMO <—- O

Howdy! This post could not be written much better!
Looking at this article reminds me of my previous roommate!
He constantly kept talking about this. I most certainly will send this information to him.
Fairly certain he’ll have a good read. Thanks for sharing!

Reply

Glad to hear you enjoyed reading, Ghostie. Hopefully your previous roommate will too!

The latest scam seems to be a voice mail I received yesterday claiming someone paid someone $550 thru my VENMO and if it was not me to press one – showed on my phone as an UNKNOWN number but when I did further research it was an 855 number! I checked my VENMO account and no such charge showed . Nothing is missing from checking either. Had I fallen for it I most likely would have been robbed.

Well spotted, Catina. These scammers are always trying out new tricks.

What if someone is asking you to promote their business on IG. In trade they will pay you money ?

Reply

Hi Joanne!
Instagram has its own Monetization and Promotional tools designed specifically for Branded Content. Both you and your sponsor need to comply with the monetization policies in order to promote products or services on Instagram. Venmo is a third-party money-transfer app that shouldn’t be used in a business transaction. For more information, I’d advise you to consult Instagram’s Payment Terms and Monetization policy.

With the world of business evolving so quickly and constantly, companies need to be able to adapt and keep up with trends.
6 SIMPLE STEPS TO TRANSFER MONEY

Reply

You’re spot on, Oliver.

Someone sent me money , he asked me if he sends me $1000 could I cash it out since I have my bank attached to my account and he does not. Since he WAS a good friend of mine, I said okay and he sent me the $1000. I chose the option to pay the % fee and make the funds instantly available so that I could transfer it to my bank and pull the $985($15 was for the transfer fee). So I transferred the money to my bank and withdrew the $985 and gave it to him.
Then a few days later, i get a notification or email from venmo and it states that the transaction was being disputed. It shows my friends name in the dispute email.
Does this mean that it was for sure him that started the dispute? Or could it be from another source?
My venmo account is still frozen and will be frozen until I pay back the whole $1000.
This seems unfair and unethical, I would like to take legal action against the guy who sent me the $1000 and/or venmo to recover the money that was “stolen” from my account.
Do you think I have any legal grounds to stand on?? I feel like there has to be something I can do to remedy this whole mess.

Reply

Hi Derek. Sorry to hear this happened to you. Unfortunately, we can’t comment on the matter, since we are not lawyers and can’t advise on legal disputes. In this situation, I’d advise contacting Venmo’s support team to check if they have any further insights.

I just had the same thing happen to me, but it was 2k my girlfriend sent me… all of a sudden both me and my gfs accounts are closed without our consent… I get a last email saying charges were disputed and a payment reversed .. so apparently im waiting on venmo to disputr the reversa with the bank and further investigation…im still in the process, but it seems to be in internal scam or hackers …

We’re sorry to hear that happened to you, Troy. Hopefully, everything gets solved soon.

Hello – I am trying to sell an item on line. The buyer is requesting to use Venmo and has requested my e-mail address and account name. I told the buyer that I feel uncomfortable providing my email address, the buyer states “I asked for it cause my account is attached with bitcoin and it will require your email to make a successful transaction” My gut is telling this isn’t right. Your thoughts are greatly appreciated!

Reply

Hi Natalie. While you can purchase and sell BitCoin with Venmo, you can’t use BitCoin to pay or send money and Venmo advises against this. In this case, you should probably go with your gut, and suggest another payment method.

I’m selling a phone And I got a venmo email saying that the money is pending and until I give them the shipping number to confirm shipment then the money will go on my account is that a scam

Reply

Hi Scott. This depends on what you previously decided with the buyer. If you feel uncomfortable with this arrangement, you can suggest another payment method.

Definitely a scam! Happened to me!

Thanks for your input, Scott. We’re sorry to hear you went through that.

On new years eve I got gas just before heading to see my family . 2 hours later I get to my father’s and see I have a $200 charge from MedExpress in Oklahoma which I live in Mass. I immediately called reported it and they filed a claim and says it will take 90 days and they’ve only filed paperwork about the incident! I asked you don’t reverse the charge or stop the payment since its pending? They tell me know anything that spending goes through they can’t do anything about it which I thought is so wrong basically saying however someone gets the info or however there’s a mistake you will be charged for it and have that money missing from your account. This is through the venmo credit card by the way. The weirdest part is I took a screenshot of it and after it went through and I called back and complained again the details of the transaction changed a little bit was still MedExpress but was Morgantown West Virginia. WTF! It’s sad to admit this but I’m pretty much a Hermit I go to work and come home barely do any online shopping at all and have never given out my information and only use it for groceries, gas, and at cvs. Did some Xmas shopping at target and Walmart but had my card the whole time and seems fisht it was $200 exactely. Almost like a worker at one of those stores somehow. The information which I don’t know how all I did was inserting my card and put it back in the wallet. Unless they had the ability to hack into their computer system. That $200 was the last 200 in my available balance so I’m really confused how they knew to take that amount and how they did it.

Reply

Sorry to hear you went through that, Sean. Hopefully MedExpress can sort things out soon. You could also contact Venmo’s support team for more advice.

My daughter (17) got an email supposedly from Venmo saying she hadn’t been there in awhile and that they were sending her $15. She had no info in there or accounts, but is that a scam? She said there is now it looks like, but I don’t trust it. She reset her password, but she did follow that link the first time and I need to know if that is one of the scams. Does Venmo do that?

Thanks!

Reply

Hi Ruth!
It’s possible this is a Venmo scam. To be 100% sure, you can contact Venmo’s customer support to check it out. They will look into it and let you know.

The do offer these *promotions*. I used it twice myself.

That’s true, Karina. Which is why we recommend checking with Venmo’s support team for a clear confirmation.

I was selling some jewelry and I was going to fedex it to them and I received an email saying once it’s don’t proving it will hit my Venmo account. I looked in my Venmo and have no pending transactions or anything saying the money is there until they receive the package. They are now telling me Venmo will confirm the transaction as soon as the processing unit is confirmed. Is this a scam or should I proceed with sending out the package?

Reply

Hi Jimmy! Venmo is indeed a bit risky when it comes to business transactions, because it has no seller or buyer protection, unless you specifically have a Business account. You could try requesting some sort of proof that your customer is actually planning on sending the money before sending the package.

A person I’ve never met or heard of deposited 10 dollars into my account. When I asked why and who they were she said it was a mistake and left the money in my account. I was afraid to have it deposited because I recently Sold my home and have lots of money in my account. I didn’t want that to be some sort of scam to get into my account so I took my account and bank card off of the Venmo account.

Reply

Hi Mary! It’s usually a good sign that the person doesn’t pressure into sending the money back. But in this case, it’s best to trust your instinct.

My husband received a venmo debit card at our home we haven’t lived at for several months. He claims he didn’t request it or know what it ( venmo) even is. What should he do?

Reply

Hi Amy! Your husband should check under ‘Settings’ in the Venmo app. Then check under ‘Venmo Debit Card’ to see if any requests were placed. It might also help to double-check if the address of your home corresponds with that from Venmo’s systems. If not, head over to the Venmo support team for them to check the debit card further.

So 50 dollars showed up in my venmo account I have no recent Transactions I only had like 6 bucks in there Plus nobody sent me a message with a fake story what should I do

Reply

Hi Douglas! It could be an honest mistake if you didn’t receive any messages from the sender. Make sure the sum really is in your Venmo balance. If so you can send the money back and block the sender to prevent this from ever happening. If you’re unsure, head on over to Venmo support so that they can assist you further.

Selling something and they say they will pay through venmo. They told me to check my email and there wasd one that said Venmo additional payment. Said the buyer needed to send an extra $200 to change my account to a business account. Then I got another email saying they paid the additional $200 and I needed to refund them the $200 before the money was put into my account. This sounds like a scam and not sure what to do

Reply

Hi Dorinda! This does sound quite suspicious. Keep in mind that selling and accepting payments with Venmo is always a bit risky, as long as you don’t have a Venmo business account. This means that if they’re luring you into a scam, Venmo won’t refund any money you send over. Try reasoning with the buyer or even contacting the site through which you’re selling to settle the matter. If this doesn’t work, Venmo support might have more information on what you can do with their app.

I really appreciate u because I’ve never heard of Venmo and I was gonna send my phone off but they wanted me to send the phone first take a pic of the receipt and send confirmation number

Reply

Glad to hear you found the article helpful, Tonya. 🙂

Hi, Alina! Thanks for all the information. One new scam I’ve noticed is a text stating that Venmo wants to send you money since you’ve been a customer for one year. I’ve received 2-3.But, I be NEVER had a Venmo account. I’m positive it’s a new scam

Reply

Hi Adrianna. Glad to hear you found the article helpful. That definitely sounds fishy. If you have any concerns about these messages, I’m sure the Venmo support team can verify and help you further. Stay safe!

Hi I just received money from venmo but I’m not too sure if this is scammers can you help me check this as quick as possible please, thank you

Also I don’t have venmo account but I give her my account details to send money

Reply

Hi Yossanan! I’m afraid I’m not exactly sure what you mean. What account details did you give if you don’t have a Venmo account? Also did you check with the person you gave your private details to?

Hi there went to the bank today & found out someone took money from my acct shall I report it to the authorities?

Reply

Sorry to hear you went through that, Regina. I’d advise you to notify your local authorities as soon as possible. They’ll help you further.

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